To help explain things as clearly as possible in this Return and Refund Policy, whenever any of these terms are referred to, they are strictly
defined as:

  • Company: when this policy mentions “Company”, “we”, “us”, or “our”, it refers to sanpedrousa.net, which is responsible for your information under this Return and Refund Policy.
  • Customer: refers to the company, organization, or individual who signs up to use the Service to manage relationships with its consumers or service users
  • Device: any device connected to the internet, such as a phone, tablet, computer or any other machine that can visit and use the Services.
  • Service: refers to the Service provided by sanpedrousa.net as described in the relative terms (if available) and on this platform.
  • You: person or entity who has logged into sanpedrousa.net to use the Services.

Return and Refund Policy

Thank you for shopping at sanpedrousa.net. We appreciate that you enjoy buying the things we build and hope you have a rewarding experience as you browse, evaluate and purchase our products.

As with any shopping experience, some terms, and conditions apply to transactions at sanpedrousa.net. We will be as brief as possible. The main thing to remember is that you agree to the terms set forth below, along with sanpedrousa.net privacy policy, by placing an order or making a purchase at sanpedrousa.net.
If there is a problem with the product you have purchased, or if you are not satisfied with it, you have seven days to issue a refund and return your item.
If you wish to return a product, the only way is to follow the guidelines below:

Refunds

At sanpedrousa.net, our customers enjoy the ability to have the best products. Every product you choose is inspected, checked for defects and packaged with the utmost care. We do this to make sure you fall in love with our products.

However, there are times when we may not have the product(s) you select in stock, or we may encounter some difficulties with our inventory and quality control. In these cases, we may have to cancel your order. You will be informed of this in advance so that you do not have a hard time with our system.

If you have purchased via online payment (not cash on delivery), you will be reimbursed once our team confirms your request.

Once our team confirms your order, We carry out thorough quality control before processing the ordered item. We take the utmost care in packaging the product. At the same time, we ensure that the packaging is correct so that the items are not damaged during transportation. Please note that sanpedrousa.net is not responsible for damage caused to items during transit or vehicle.

We will review your returned product as soon as we receive it and follow the guidelines above; we will proceed with the refund of your purchase. Your refund may take a couple of days to process, but you will be notified upon receipt of your money.

Shipping

sanpedrousa.net is not responsible for return shipping costs. However, sanpedrousa.net will ship the product free if the customer’s complaint supports the development.

Product availability and limitations

Due to some of our products’ popularity and supply limitations, sanpedrousa.net may have to limit the number of products available for purchase. Trust us; we are manufacturing them as fast as we can. sanpedrousa.net reserves the right to change the quantities available for sale.

In addition, there may be occasions when sanpedrousa.net confirms your order but later realizes that it cannot supply the product ordered. If we cannot provide the product you requested, sanpedrousa.net will cancel the order and refund your purchase price.